FAQ

Have a question about Urban Rec Leagues, tournaments, or events? You can likely find the answers in these frequently asked questions. If you do not find your question here, please feel free to e-mail us at [email protected].

Becoming a member of Urban Rec is simple and free. All you need to do is create an account by clicking on the CREATE ACCOUNT button, located at the top of our home page (in both the mobile and desktop sites).

You will then start to receive a newsletter every two weeks with information about Urban Rec activities. Just click on the links and you are on your way.

Absolutely! We offer individual registration for all of our sports, both indoor and outdoor. All you have to do is wait for the registration period to open, go to www.urbanrec.ca and you will be able to select the sport, night, skill level, and location in which you want to play.

You can even join up with a small group of friends. Just make sure you each select the same team name when registering (each individual's' team has a unique name). To find out more information about individual registration, please click on Individual Player/Team FAQ’s in the list on the left!

Urban Rec is your home for sporting leagues and social activities. In addition to a year-round league sports program, we also offer our members tournaments, theme parties, and many other great experiences that are unique to Urban Rec.

We offer the following sports offerings:

Indoor: Ball Hockey, Basketball, Bowling, Dodgeball, Floor Hockey, Indoor Soccer, Indoor Volleyball

Outdoor: Beach Volleyball, Flag Football, Mulit-Sport, Outdoor Soccer, Slo-Pitch

We actually do! Every single player is a ref of their own actions and the actions of their teammates!  Self-officiated play puts the onus on each individual to know the rules and intended spirit of play, and work within that in terms of determining their own behaviour.  A ref can’t know everything each individual does, but each individual knows exactly what they have done and in a self-officiated league like Urban Rec provides, each player has the onus squarely on them to make calls on themselves accordingly.  We have found that the vast majority of participants in our leagues have embraced this system and err on the side of good sportsmanship while playing.

In our experience, a ref acting as “oversight” has the opposite effect of that which we intend to be the experience in Urban Rec play.  It allows players to take the accountability for their actions from their shoulders and place it on the shoulders of the ref. In other words, instead of playing to the level their conscience/better judgment dictates having been asked and accepted the responsibility to understand the rules and spirit of the play, the presence of a ref allows the players to push the envelope and test the ref on how much they can get away with before being disciplined.  The mindset that IF a player’s behaviour is unacceptable, the ref will call them on it, and if the ref doesn’t see it… tough luck- IS EXACTLY THE MINDSET WE DON’T WANT to perpetuate in Urban Rec play.

Some leagues may have only one pool to start; for leagues with more than one pool, we will look at your overall skill selection as well as the history of any returning teams and will try our best to place your team in a pool with similarly skilled teams.

For leagues with more than one pool, we will observe your team's skill level relative to the other teams in the league over the course of the season and reseed teams where warranted. There are periodic points during the season where reseeding is done:

- Volleyball - generally after week 3 (and week 6 if league is longer than 8 weeks)

- Other sports - generally after week 5

Please note that, if warranted, reseeding may be done at any point during the season at Urban Rec's discretion, and the above timelines are general guidelines only.

Championship winning teams will be awarded a set number of shirts based on your league:

Basketball, Dodgeball, Floor Hockey – 12 shirts                                                      

Indoor & Beach Volleyball coed 6’s – 7 shirts                                                                      

Beach Volleyball coed 4’s – 5 shirts

Soccer, Flag Football, Multisport – 12 shirts

Softball – 12 shirts 

Winning teams can order extra championship shirts via our website at a cost of $15.00 per shirt.

Unfortunately we do not have enough available court space to be able to offer anything other than coed 6's volleyball in our indoor leagues.

All of our spring/summer leagues will play on the Monday nights of long weekends. We do not play on Sundays of long weekends. Train & Play sessions will not occur on the Fridays of long weekends.

Generally, our fall/winter leagues will not play on the Sundays of long weekends while some leagues will play on holiday Mondays (each league has different scheduling parameters depending on the location. Please inquire to the specific league).  Note that games may be scheduled sometimes on holiday Sundays due to extenuating circumstances.

A doubleheader is defined as two games on the same day for most leagues or two games in one week for multi-night leagues. Yes, your team should be prepared for the possiblity of being scheduled to play doubleheaders.  Generally, doubleheaders will only occur in the event of scheduling issues associated with team or facility availability beyond our control. If a league has an uneven amount of teams – 3 or more then teams will in most instances play double headers vs taking BYE weeks.

Urban Rec will do its best to limit the number of doubleheaders played by any one team within any given league. However, in some circumstances, doubleheaders placd in certain segments of the schedule cannot be avoided or changed, and as such, please note that the Default Policy (link in left-hand menu) is in effect for each of the two separate games comprising the doubleheader and your team will be expected to play all scheduled games accordingly.

Urban Rec's withdrawal policy is a simple one: we only offer refunds if we are able to resell your team/individual spot to another team as there is limited space for all of our leagues/teams, and if you have registered for a spot, this prevents someone else from registering for it. Please refer to our Withdrawal Policy (located on our policy page).

There is an administrative charge applied to spots that are able to be re-sold of 10% of the total fee paid or $50- whichever is greater. If we cannot re-sell your spot then no refund will be offered.

In the event that your spot can be re-sold prior to the league starting, the refund amount will be the full league price minus the admin fee. If the spot is re-sold after the league has started, the refund will be dependent on the pro-rated price that the spot is re-sold for, minus the admin fee.

Any lost objects are stored at the facilities. If it is not an urgent matter, please wait until your next league night and ask the event coordinator about your lost item. If the item is of significant importance (such as a wallet, keys, or a driver's license), please contact [email protected]